Last updated 6 November 2026.
Delivery charges
- Defibrillator orders ship free. Orders containing only defibrillators, AED pads, batteries, cabinets and brackets are delivered free of charge.
- All other orders: $30 flat rate per order (including GST), delivered anywhere in Australia.
- The delivery charge is shown at checkout before you pay.
Processing and delivery times
- Orders are usually processed within 1–2 business days, subject to stock availability. We will contact you straight away if there is a delay.
- Delivery generally takes 2–7 business days after dispatch, depending on your location.
- Order cut-off time is 5:00 pm Australian Western Standard Time (Perth).
Carriers and tracking
We ship with Australia Post, StarTrack, TNT and other reputable couriers. Once your order has shipped, email us for the tracking number.
Large and bulky items
For larger items such as stretchers, examination couches, trolleys and AED stands, we may contact you to confirm delivery access (stairs, loading docks or restricted access) before dispatch.
Where we deliver
We deliver within Australia only. We do not currently ship internationally.
Address accuracy, delays and damage
Please make sure your delivery address is complete and correct. We are not responsible for delays caused by an incorrect or incomplete address. Delivery times can be affected by weather, carrier issues or other events outside our control.
If your order arrives damaged, please contact us within 7 days of delivery so we can put it right.
Contact
Phone 1300 210 409 (Perth freecall) or 0412 183 263 · Email andrew@allsafetyproducts.com.au · Post: PO Box 522, Wembley WA 6913
Medical Supplies Perth is operated by The Trustee for Pronto Trust, trading as All Safety Products (ABN 80 851 914 925), PO Box 522, Wembley WA 6913.